Refund & Return Policy

Effective Date: 17/09/2025

At Taahirah (https://taahirah.co/), we strive to provide our customers with the best quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, our Refund & Return Policy outlines the conditions under which returns, exchanges, and refunds are accepted.

Returns

  • Products may be returned within 7 days of delivery, provided they are unused, unworn, unwashed, and in their original packaging with tags intact.
  • Returns will not be accepted for items that show signs of wear, damage, or alteration.
  • Certain products such as sale items, intimate wear, or customized products may not be eligible for return. This will be mentioned clearly on the product page.

Exchanges

  • Exchanges are allowed only for size or defective products, subject to stock availability.
  • If the requested size is unavailable, you may choose an alternative product of equal value or opt for a refund.

Refunds

  • Refunds will be processed once the returned product is received and inspected by our quality team.
  • Approved refunds will be issued to the original method of payment within 7–10 business days.
  • Shipping charges, if any, are non-refundable unless the return is due to a defective or incorrect product sent by us.

Return Process

  • To initiate a return or exchange, please contact us at info@taahirah.co with your order details and reason for return.
  • Once approved, we will guide you through the return shipping process.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Defective Items

If you receive a defective, damaged, or incorrect item, please notify us within 48 hours of delivery. We will arrange for a replacement or full refund at no additional cost.

Changes to Refund Policy

We may update this Refund & Return Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us at:

Taahirah